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How does pre-order work?
1. We source your pair. Once your order is placed, we locate and purchase your selected size through our supplier network.
2. Arrival in 4–12 days. Your pair is expected to reach our store within 4–12 days. This is an estimate, not a guaranteed delivery date.
3. Authenticity check. Every pair is inspected before being dispatched or made available for pickup.
4. Store pickup. Choose pickup at checkout: your pair is ready in our store within 4–12 business days, we email you as soon as it is there.
If something goes wrong: If a supplier cancels or a pair does not pass our authenticity checks, we will try to source a replacement at the agreed price. If we cannot fulfil your order, we will offer a full refund.
Shipping to your address takes place after the pair reaches our store and passes inspection. Additional shipping time may apply.
1. Ordered from the brand. Your selected item is not physically available at NFK. If pre-order is offered, we place an order directly with the brand.
2. Delivery to NFK. We wait for the brand to deliver the item to our store. The estimated arrival time depends on the brand and will be communicated for the item.
3. Quality control. We check the item, size and condition when it arrives.
4. Dispatch or collection. Once received, we ship your order or notify you when store pickup is ready.
Pre-order is available only on eligible items. If the brand cannot supply your order, we will arrange a refund.
1. Ready at NFK. Your selected size is available in our stock.
2. Dispatch within 24h. Orders are prepared for shipping within 24 hours on business days.
3. Item checked. We check the size and condition before dispatch or pickup.
4. Store pickup. Select pickup at checkout to collect your order at NFK.
Shipping transit time depends on the destination and carrier.
1. Ready at NFK. Your selected size is physically available in our inventory.
2. Ships within 24h. Orders are prepared and dispatched within 24 hours on business days.
3. Authenticity guaranteed. Every pair is checked by our team before being handed over.
4. Store pickup available. Choose store pickup at checkout if you prefer collecting your order.
Delivery times depend on the shipping carrier and destination.
