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1. We source your pair. Once your order is placed, we locate and purchase your selected size through our supplier network.
2. Arrival in 4–12 days. Your pair is expected to reach our store within 4–12 days. This is an estimate, not a guaranteed delivery date.
3. Authenticity check. Every pair is inspected before being dispatched or made available for pickup.
4. Store pickup. Choose pickup at checkout: your pair is ready in our store within 4–12 business days, we email you as soon as it is there.
If something goes wrong: If a supplier cancels or a pair does not pass our authenticity checks, we will try to source a replacement at the agreed price. If we cannot fulfil your order, we will offer a full refund.
Shipping to your address takes place after the pair reaches our store and passes inspection. Additional shipping time may apply.
1. Ready at NFK. Your selected size is physically available in our inventory.
2. Ships within 24h. Orders are prepared and dispatched within 24 hours on business days.
3. Authenticity guaranteed. Every pair is checked by our team before being handed over.
4. Store pickup available. Choose store pickup at checkout if you prefer collecting your order.
Delivery times depend on the shipping carrier and destination.
In-stock items: Prepared and dispatched within 24 hours on business days (Monday–Friday).
Pre-orders: Your pair is expected to arrive at our store within 4–12 days, subject to supplier availability and authentication. Shipping to your address happens afterwards.
We ship worldwide with La Poste Luxembourg and DHL. Delivery costs and estimates depend on the destination and are shown at checkout. Tracking is emailed after dispatch.
14 days: you have 14 days from delivery to tell us you want to return an item. Items must be unworn, in their original box with all tags and accessories.
Return shipping is at your expense; no prepaid label is provided. Please ship the shoe box inside an outer box.
Refund within 7 business days after we receive and check the item, to your original payment method.
Sale items are not exchanged, but your legal 14-day right of withdrawal applies to every online order. If we cannot fulfil a pre-order, you get a full refund.
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